All hotels try to be different and offer benefits to their guests. Mostly these benefits are skewed towards elite guests. However, apart from points and once-in-a-bluemoon upgrade, there's hardly any solid benefit that most guests get. Even as the top elite member with most of the hotel chains, I always feel a bit underwhelmed at the stingy benefits offered.
However, it's refreshing to see Kimpton Hotels turning the concept on its head. A long list of benefits and most of them extended to most of their guests, irrespective of the status. Aptly named as Kimpton Perks, it's a long list of benefits available apart from the usual free WiFi, welcome drink, gym access etc. I am yet to see any other hotel offering so many guaranteed perks, at no extra cost.
Complimentary tea and coffee in the lobby every morning, for all guests. Nice!
Savor selected wines at their nightly hosted wine hour.
Kimpton Pet Perks.
Cats, dogs and most other pets have their own perks at Kimpton. No extra charge or deposit for pets plus amenities and extras like plush pet-bed loaners in your room, food, water bowls and mats, a concierge list of nearby pet-friendly restaurants and services, door hangers, courtesy bags to walk your pets and a few more benefits. They even have a Director of Pet Relations in every hotel, who happens to be loving, smart and furry. Though I have never taken a pet to a Kimpton, it looks like they are going to enjoy their vacation here as much as we little-less-cute being do.
Kimpton Wellness Perks.
As part of Kimpton Wellness benefits, you get complimentary bikes to rent in every hotel and yoga mats in every room. Apart from that Yoga sessions are often held outdoors as well. In the garden, next to the pool, terrace etc. Occasionally, hotel staff also conducts fitness classes and workshops at some properties.
God of Small Things.
There are these little things we tend to often forget. You can call and ask for them and they are complimentary for use during the stay, in case you were wondering. Available items includes Cell Phone Chargers, Lip Balm, Coffee Maker, Curling & Straightening Iron, Deodorant (Men & Women), Quick Fix Apparel Tape, Hair Bands, Feminine Hygiene Products, Humidifiers, International Plug Adapter, Lint Rollers, Make-Up Mirror, Nail Clippers and Filers, Salon Quality Hair Dryer, Razors, Sewing Kit, Shaving Cream, Stain Remover Wipes, Anti-Static Spray, Toothbrush & Toothpaste, TSA Approved Liquid Bags and Tweezers.
Even though most of these things are available on call at most hotels, there are some interesting additions here.
Kimpton Perks for Kids.
Apart from a welcome gift for kids and child safety kits with devices like outlet covers, toilet latches and nightlights, other benefits are pretty standard that any good hotel should be able to provide. For example, cribs in the room, some games for kids, concierge to help book cabs with child safety seats etc.
Kimpton Business Perks.
Kimpton is now a part of IHG Business Edge that offers 10% discount, upgrade to Gold after first stay and targeted offers from time to time for small and midsize businesses.