Going by the sheer volume of complaints on social media, it’s safe to assume that Taj’s integration with NeuPass hasn’t gone the way they would have wanted.
Customers are facing issues with point credits, membership tier renewal and even epicure benefits. And the customer care is blaming it all on NeuPass.
That’s probably why Taj is offering back to back promotions to promote NeuPass.
Celebrating the Joy offer
This is essentially a flash sale for NeuPass members. You can get 30% off on your stays with Taj plus 5% or more NeuCoins, depending on your elite status with Taj.
Offer is valid for bookings made between June 21st 2022 and June 27th 2022 for stays until 31st March 2023.
You can view and book the rate on the promotion page.
Good to know
This offer can be utilized for a maximum of 5 rooms with not more than 10 guests at a given time.
There might be limited room availability at some properties. Blackout dates will apply.
Hotel prices are pretty high in India currently. In some cases, 40-60% more than the pre-pandemic rates.
Sales like these help keep the travel costs reasonable. If you have a stay coming up, this is a good opportunity to book at a discounted rate.